Rates rebates

Residential ratepayers on low incomes may be eligible for a rates rebate.

Residential ratepayers on low incomes may be eligible for a rates rebate of up to $750 for the current rating year. You can apply for a rebate for the current rating year only.

Each application is judged against criteria set by the Government. The criteria covers many points and you still may qualify for a rebate with a higher income figure if you have dependants, or if your rates are high.

A low-income ratepayer remission of up to $700 may also be automatically granted as part of your rates rebate application subject to the following criteria being met:

  • The property is not owned by a company or a trust
  • You are eligible for a rates rebate
  • The amount of the remission will be dependent on the amount of rates rebate you are granted

Full details of the low-income remission policy can be found on these pages of the 2021-2031 Long-Term Plan.

For more information, and to get an application form, go to the NZ Government website:

Getting a rates rebate

If you need help, you can also visit our Service Centre or phone the Rates team on 04 499 4444.