Rates rebates

Residential ratepayers on low incomes may be eligible for a rates rebate.

Residential ratepayers on low incomes may be eligible for a rates rebate of up to $750 for the current rating year. You can apply for a rebate for the current rating year only.

The rates rebate process and eligibility requirements are managed by the Department of Internal Affairs. We assess and approve rates rebate applications on their behalf.

Check if you're eligible for a rebate

Eligibility and how much you get depends on:

  • the total amount of rates you pay
  • how many dependants live with you
  • your total household income before tax
  • the ownership of your property
  • your living situation.

Find out more about who is eligible to get a rates rebate on the New Zealand Government website.

Income threshold

The rebate is for residential ratepayers on low incomes. However, you still may qualify for a rebate with a higher income figure if you have dependants, or if your rates are high.

To apply for the 1 July 2023–30 June 2024 rating year, you need to provide your total household income before tax for the 1 April 2022–31 March 2023 tax year.

Rates rebate calculator

Before applying, we recommend you check your eligibility using the rates rebate calculator on the New Zealand Government website:

Use the calculator

How to apply

For the 1 July 2023–30 June 2024 rating year, you need to apply by 30 June 2024.

Download the rates rebate application form from the New Zealand Government website and print it:

Get a copy of the application form

Post or drop off your completed application to us:

  • Postal address: PO Box 2199, Wellington 6140
  • Street address: 113 The Terrace, Wellington Central | View on Google Maps

Ratepayer remission

A low-income ratepayer remission of up to $700 may also be automatically granted as part of your rates rebate application subject to the following criteria being met:

  • The property is not owned by a company or a trust.
  • You are eligible for a rates rebate.
  • The amount of the remission will be dependent on the amount of rates rebate you are granted.

Full details of the low-income remission policy can be found on these pages of the 2021-2031 Long-Term Plan.

Contact us

If you need help, visit our Service Centre or phone the Rates team on 04 499 4444.